QUALITY

Arrowhead Products Quality System has gone through rigorous refinements. Using tools like Six Sigma and Lean methodologies Arrowhead’s goal is “Perfect Quality”.

Our system is approved to the requirements of AS9100:2004 and ISO 9001:2000. All special processes performed in house are NADCAP and EASA certified. These special processes include heat treat, welding, non-destructive testing and chemical processing.

To view our certification documents, click on the images below

 

List of Quality Contacts

Chris Rodriquez, Director, Quality Assurance

Carol Abar (FAA-DMIR), Inspection Supervisor
Receiving, Component and Final - All Divisions

Don Gould (FAA-DMIR), Quality Manager
FAA Repair Station/Tooling Inspection (Metals)

Irene Lopez, Senior Quality Engineer

Melissa Swartout, Senior Quality Engineer
Procurement Quality and Supplier Auditor
 

 


Quality Control

Quality is the key to success and it starts with a rigorous Quality Control System. From the beginning, we establish meticulous controls of all raw materials; manufacturing is monitored through various process control methodologies, and our operators are highly trained and certified in their field of expertise.

Our products undergo dimensional and mechanical inspection and if required we also provide:

  • Helium Mass Spectrometer
  • Dye Penetrant Inspection
  • Particle Count Testing
  • Environmental Test Chambers
  • Thermal Bath Capability
  • Mechanical Properties Testing
  • Volume Testing
  • Stroke Testing
  • Spring Rate Testing
  • Linearity Testing
  • Hysteresis Testing
  • Hardness Testing
  • Product Verification Testing
  • Metalgraphic Analysis
  • Chemical Analysis
  • Failure Analysis
  • Property Management
  • X-Ray Facilities

We design solutions for our customers and we understand that our customers may require special testing and quality requirements. We can meet those needs by developing a Quality Plan Review (QPR) to manage your product’s quality requirements.

Our Quality Policy:

Arrowhead Products is committed to providing "Perfect Quality, Delivery and Customer Satisfaction while continuously improving the effectiveness of our Quality System."